Account Coordinator

Watsonville, CA

The Account Coordinator supports Customer Business Managers and Sales Executives in ensuring overall satisfaction, success, and profitability for assigned customer accounts. This includes the timely and accurate processing of contracts, purchase orders, and shipping schedules; monitoring customer forecasts; problem solving order issues; and ensuring on-time deliveries.

Key Responsibilities:

  • Enter contracts, purchase orders, and sales memos into database and maintain updated online repository of pricing quotes, customer contracts, and packaging art files
  • Prepare and distribute daily sales and margin reports and weekly order status reports; analyze changes to shipping schedules, impact to customer, and viable solutions to concerns
  • Review open orders weekly to ensure updated to correct month, review open contracts bi-monthly to ensure dates and balances are up to date, and review inventory budgets for vendor managed inventory and replenishment programs quarterly
  • Compile Certificate of Analysis, packing lists, FDA proceeds, and quality paperwork for each load deliveries
  • Coordinate, package, and send frozen samples to customers as needed
  • Create sales presentations for quarterly business reviews or customer visits and participate in onsite customer meetings as needed
  • Assist in coordinating of trade shows, customer conferences, and expositions and attend as

Required Skills and Experience:

  • B.S. in business or agriculture field or 3-5 years related experience (or combination of education and experience) preferred; food industry experience a plus
  • Proficiency in Outlook, Excel, Word, and PowerPoint
  • Strong written and verbal communication and customer service skills
  • Highly organized with strong time management, project management, and prioritization skills Skilled problem solver with ability to exercise good judgment with minimal work direction
  • Proactive, collaborative, and self-driven with ability to work well independently or with a team
  • Ability to multitask and work effectively with conflicting priorities and changing deadlines
  • Ability to travel occasionally as needed

Please click the blue "Apply Now" link below to be directly to our Applicant Tracking System to submit a resume and letter of interest to be considered for this position.

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